Ocala, Florida
Not resolved
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Turnaround Time

We are in the process of building a new home In Ocala, FL at Stone Creek.The home is being built by Pulte Homes.

We paid extra to have the house plumbed for a water softener. Let me first state that the house is now three months behind schedule. We noticed approximately a month ago that water softener pipes had been installed incorrectly. It was apparent that Pulte Homes forgot to install them in the first place and then decided to add them as an afterthought.

The pipes were installed on the side of the garage that impedes a service door to the attic to open all the way. In addition, once you would actually install a water softener unit it would stick out far enough in the garage so that you could not put two cars in a two car garage. We have pointed this out in person, in writing

and with pictures.

The only responses that we have gotten from Pulte Homes to date is that the design of the house did not have plans specific enough for the water softener (even though it was a listed option that we paid extra for) and to say that they will deliver us a livable home but it will not be perfect.

Review about: Pulte Homes House Construction.

Reason of review: Pretty much all of the above!.

Monetary Loss: $53500.

Preferred solution: Full refund.

I didn't like: Unsatisfactory in all aspects.

Had an Experience with Pulte Homes?

Write a review


Comment as anonymous or
Terms of Service
Post Comment

Great thank you that's what we are thinking of doing also only if we can get our money back


Same experience here in Tampa Bay.I have about report 17 pages with defects and much more.

They lied every chance they got.

Glad I pulled out before closing.Pulte is THE worst company I have dealt with.


Pulte has now told us that they will "resolve the issue" but they don't know how yet.That remains to be seen.

Do NOT trust Pulte Homes.

We have documented all of our conversations in writing and also recorded many phone conversations.What you receive in return our constant LIES!!

to KINGRAM1946 #1109486

careful. recording conversations is illegal without consent.

to Anonymous #1109501

If you don't want to be recorded don't call my phone. And by the way Pulte has known for most of the time that we've been recording Conversations.

You May Also Like

Pulte Homes - Strucure is rotten / super bad craftsmanship Pulte Homes "After 5 years the structure of the so called QUALITY home is starting to rotten (door frame on back door, design balcony on main entry), questionable roof construction, VERY questionable..." Read more Pulte Homes House Construction Review Pulte Homes "Well what can I say this house is a money pit. First off I was told that house may have high radon but not that bad. Chernobyl plant didn't rate..." Read more   Pulte Homes - Pulte Customer Service Sucks - Allen ,TX Pulte Homes "I bought a new house with Pulte homes in July 2014, Allen, TX. During home inspection, I found issues on exterior front stones, and the construction manager said that this..." Read more Pulte Homes - Think twice before buying a Pulte Home at Fireside Norterra Pulte Homes "I closed on a new construction Pulte home in Phoenix on August 2. On September 8 after morning rain, I discovered an area of 13'out from the patio is..." Read more Powersportsmax - Terrible customer service Powersportsmax "Power Sports Max's customer service sucks. I have NEVER written a bad review on a company, but I felt that these guys are so terrible that people need to know...." Read more Foundation For An Independent Tomorrow - Truth From The Streets of Las Vegas From A Felon's Experience 2017 Foundation For An Independent Tomorrow "If you looking for IT work or to be funded for decent IT training/job opportunity, this is not the company to deal with! Here is a client they insulted/didn't keep..." Read more Bad boy furniture is junk   DONT BUY Bad Boy Furniture " Badboy furniture is horrible to deal with ive been dealing with them for weeks ive spent 3900 on a house of crappy *** garbage furniture i have a sofa..." Read more Kenworth Truck Company - Be aware of MHC - Chattanooga Kenworth Truck Company "I bring in a Kenworth T680 2016 yesterday 07/2617 around 2:00 pm to the MHC Kenworth - Chattanooga 7831 Lee Highway Chattanooga, TN 37421, with a clear defect instruction as..." Read more