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I visited Oberlin,Novi recently. Sales executive seems to be inexperienced and he don't how to talk to clients.Seems to be like he is not interested to sell any home.He needs to better understand what customer needs. I will not suggest anyone to go to this community.So...
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#1360532
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How do I get in touch from someone in Corporate Office? I would like to discuss this with an Executive in the Corporate Office. I have tried to go through the proper channels but with no success. Please give me a contact name and number. I have taken off days and also...
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Anonymous
Anonymous

You are way past the calling stage. All of your complaints must be summarized and placed in writing served via Certified Mail return receipt requested. I'm running late today ...

1.3
I didn't like
  • Not willing to address customers concerns
  • Delivery of product and lack of response to correct deficiencies
#1359741
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We agreed to build a Pulte home in Indiana in early 2018. Things started out fine, but once construction began the nightmare began. The basement was poured and immediately began cracking. We realize that concrete cracks, but we didn't expect so many cracks. Next the...
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Anonymous
Anonymous

Probably because you cancelled too early. Did you have a closing date set yet where the builder has to allow an independant inspector sign off prior to the closing.? If so I w...

1.0
I liked
  • Lot
I didn't like
  • Inexperience or unqualified subcontractors
  • Not willing to address customers concerns
  • Once they have your money they do not care about you
#1353392
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Pulte Homes - Cheap Cheap Cheap

These homes are pure junk. The price for buying resin for wood and thrown together sloppy work is not acceptable. Flaws a 10 year old can pick out. Especially in POWELL, OHIO, Liberty Street. Don't waste your money.
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
#1346644
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Pulte Homes - Disappointed and frustrated
Pulte Homes - Disappointed and frustrated
Pulte Homes - Disappointed and frustrated
Pulte Homes - Disappointed and frustrated
Pulte Homes - Disappointed and frustrated
Pulte Homes - Disappointed and frustrated
Pulte Homes - Disappointed and frustrated
Pulte Homes - Disappointed and frustrated
Pulte Homes - Disappointed and frustrated
Pulte Homes - Disappointed and frustrated
It’s six months I moved in no Sod yet. Exteritos are not yet painted my carpet is ripping of . They do the sod in a said time only if you do irrigation with them . I have put everything I had in this house. It was supposed to be my dream home . But it has come as a...
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#1334193
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Beware of Pulte Homes! We purchased a home originally purchased in January but never lived in from the original buyer. The one year home warranty goes with the home, or so we were told. We had an issue the home inspector found in the Master Bath Shower, where there was...
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4.8
I didn't like
  • Aggressive and disparaging attitude of customer service rep
#1331648
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roof is falling off (tiles) after 60 days and I have sat at home for two days now with scheduled repair appointments only to be stood up. It seems that all of the information I am reading below is accurate. The warranty customer service department is terrible. I...
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1.0
#1328495
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Pulte Homes - Bad Trees Planted

All our evergreen trees are turning brown Bad grading in back yard all weeds
2.8
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
#1328231
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Pulte Homes - Complaint

I haves tried on several occasions to contact someone by phone with no success.
1.9
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Turnaround Time
Value for money
Warranty
Website
#1320032
Reply to reviews
Yes, there were a number of issues with my new home. This always happens with production builders and Pulte is no exception. I know because I have had thee homes built by different builders. Pulte was the best of the three. The key to success in working with any...
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3.9
#1314183
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