Pulte Homes Reviews and Complaints
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3
ISSUES RESOLVED
1
COMPANY RESPONSE
404
TOTAL REVIEWS
$4.7M
CLAIMED LOSSES
$43.7K
AVG LOSS
560K
PAGE VIEWS
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Cons
- Customer service
- Once they have your money they do not care about you
- Would never purchase another home built by pulte
Pros
- Floor plan
- Sales staff
- Lot
Latest review first
- Latest review first
- Most helpful reviews first
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Most Helpful
We are currently in the process of building our new home in Hamilton Heights in Chandler, Arizona. This is a time when we are dreaming of our new home and also very anxious about spending hard earned money on a new house. I am writing today, because at first, we were...
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Review
Service
Pulte Homes - Stucco lawsuit
Other than the stucco lawsuit, where Pulte installed the mesh that holds the stucco incorrectly, they are continuing to build more and more homes in Sun City Hilton Head, dispite their promise that they have a target number. Well, they heve exceeded that number and then some! They havent mentioned any new amenities for the growing population. They tell us they use a formula to determine the amount of amenities per square foot of homes. They have GONE OVER that amount by thousands of square feet! Do not buy a new home here!!
Review
Reason of review
Not as described/ advertised
Preferred solution
stop building or add more facilities!!
Pulte Homes - PULTI CONSTRUCTION, Sycamore Park Townhomes, Pickerington Ohio
For more than 6 weeks I have been trying to get a support post replaced that is bowing out. We will not use this 2nd floor deck in fear of it falling. We just moved in this brand new townhome 3 months ago so there is no question of warranty, they just wont even give me a date it will be fixed. When buying this I looked up reviews on Pulti and they all say horrible service after move in. Sales lady at this location said they had did some hiring to help, but also thought that just some people no one could make happy. Well, all I want is some responsible action for a safety problem and can't get it. When buying a new home from any BUILDER do A THROUGH RESEARCH.
Review
Service
Update by user Sep 23
Issue still unresolvedNo response from PulteI will be doing a video interview with this site and also have a court date
Original review posted by user Aug 23
I built my Pulte condo in 2014. Almost every window and door in the condo without exaggeration has had water intrusion from rain and snow from poor...Review
Service
Pros
- On occasion
Cons
- Buyers bears the cost of builders neglect
Reason of review
Warranty issue
Loss
$5000
Preferred solution
Deliver product or service ordered
We looked at an inventory home, on an extremely awkwardly shaped lot in Dallas. The on-site salesperson told us it had fallen through for someone else, but all the selections had been made- and were concretely in place for installation. The list price was $353,000....
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Review
Service
Pros
- Floor plan
Cons
- Not worth the money paid
Reason of review
Pricing issue
Preferred solution
Price reduction
Featured
Pulte Homes I have a lot more to say about Pulte, but I'll try to keep it short. If you're considering purchasing a Pulte home, I'd highly recommend you go another direction. When we closed on our house 2 months ago, there were several issues left to be addressed but...
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Review
Service
Cons
- Customer service and customer satisfaction is so poor
- Terrible craftsmanship
- Poor finishing
Reason of review
Bad quality
Loss
$3000
Preferred solution
Deliver product or service ordered
Tags
Pulte Homes - In Solera (Riverside County 55+) did Pulte have the garage floor coated?
email: steveramsey52@hotmail.com - we want to polish the garage floor but need to know if Pulte previously coated when built? thanks.
Review
Reason of review
no issues. need to know if garage floor was previously coated.
Pulte Homes in Nashville, Tennessee - Pulte is a joke
We've lived in the house less than 2 months and have already had plumbing, flooring, paint, garage , ceiling cracks, screw pops , broke marble slab due to water seeping in and damaging flooring causing everything to swell! We've been in a hotel now a week waiting on them to repaint the house because of horrible paint and workmanship, redo the floors, replace back door and fireplace! When we voiced our frustration construction manager threatened to walk off job and told us we could fix it ourselves!!! The worst experience of my life...DO NOT BUY A PULTE HOME!!!
Review
Service
Reason of review
Bad quality
Pulte Homes in Macomb, Michigan - Just Awful Quality
This has been the worst experience you could imagine! It started within the first month with the pouring of the basement and went downhill from there. The basement ended up having 3 cracks in the walls, with water seeping in. The materials are very low quality, the construction crew inexperienced, and the only thing the site manager would say is "What do you expect?" The warranty is a bunch of B.S. and when you do complain about something, they place the blame on the homeowner or something else. If at all possible, avoid buying from Pulte.
Review
Service
Reason of review
Damaged or defective
Pulte Homes in Berwyn, Illinois - Refuses to put the landscaping and sod in
After closing Jan 2019 cash purchase, Pulte has never come back as promised and paid for, installed the landscaping or sod in the front yard. They have been installing sod and landscaping up and down my street on newly completed homes just not mine. No one at Pulte has an explanation. Find another builder or new buy from them with cash. No response from Pulte from our last request for them to complete the work. Find a different builder.
Review
Service
Pros
- Nithing at this point
- House is attractive
Cons
- Once they have your money they do not care about you
Reason of review
Problem with delivery
Loss
$3000
Preferred solution
Deliver product or service ordered
Pulte Homes in Silver Spring, Maryland - Contractors damaged sink
While I was in settlement, there was a painting contractor finishing the touch up of my home who horribly scratched my kitchen sink with the mud pan. Pulte took the scratches out with steel wool and totally damaged the finish on the sink. I have been appealing this decision for almost 18 months, and the construction manager keeps dragging his feet. My sink looks like it is 10 years old.
Review
Service
Reason of review
Damaged or defective
Loss
$800
Preferred solution
sink replacement
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The rating presented here is based on the feedback offered by customers in 157 different Pulte Homes reviews.
Customers are not satisfied with poor customer service, cheap material used and cheap construction. However, customers like floor plans, sales staff and community amenities.
You may find more information regarding Pulte Homes customer service experience in the article "Comparing Home Construction Companies: Lennar Homes vs Pulte Homes Pros and Cons".
To find a solution with Pulte Homes, you may send a letter to the company headquarters:
PulteGroup, Inc, 100 Bloomfield Hills Pkwy,Bloomfield Hills, Michigan 48304 United States.You may also share your experience with Pulte Homes customers as well as the company's top management team by posting your comments via the company social media networks. All contact information is available on the Pulte Homes Contacts tab on the Pissed Consumer website.