Pulte Homes Reviews and Complaints
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3
ISSUES RESOLVED
1
COMPANY RESPONSE
366
TOTAL REVIEWS
$3.6M
CLAIMED LOSSES
$38.5K
AVG LOSS
530K
PAGE VIEWS
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Customers don't like
- Customer service
- Once they have your money they do not care about you
- Cheap construction
Customers like
- Floor plan
- Sales staff
- Lot
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Pulte Homes - Poor Sound Insulation
We live in one of their condos built in the 2014 timeframe and the noise insulation is terrible. If you’re buying one of their condos or townhomes make sure you get the top floor or you will be hearing every step of your upstairs neighbors. I’m talking about thunderous noise that rattles our chandelier. And heaven help you if they have a child. No kidding around, budget hotels have much better sound/flooring insulation. We have talked with other residents who experience the same problem. Apparently if you share a wall you’ll hear your neighbors opening a dresser drawer, and yes other things too! If you’ve already purchased one of their condos then invest in good quality noise canceling headphones,
We signed contract to buy a home at hopkinton MA. During the preconstruction meeting, we realized the upgrade option rough plumbing in the basement is at an unexpected location. We told them that the location they offered to build the bathroom downstairs is not we...
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Product
I didn't like
- Customer service and customer satisfaction is so poor
Pulte Homes - Clear Embarassing Evidence
Drywall screw penetrated the hot water line to master bath shower. Took longer than the warranty covered for such poor workmanship to be discovered (the screw rusted and no longer “plugged” the hole. Significant damage to drywall, baseboards and carpet. Pulte stuck to their warranty and said no and the matter was considered closed. No sorry, no apology, no empathy just CLOSED.
Product
I liked
- Salesperson
I didn't like
- Aggressive and disparaging attitude of customer service rep
- Accepting responsibility poor workmanship is undeniable
Pulte Homes - Owner
Very bad service, and very bad material use.
Pulte Homes - Absolutely disgusted for buying your home from Pulte
Quality of your home has got to be the worst thing I’ve ever seen! Wished I had NEVER purchased in Carolina arbors del Webb community!!! All they care about is building fast and taking your money!! Quality should always be first not quantity!! Never will I recommend buying from pulte
—Home is only three years old and roof is leaking. —Home was only a few months old and shower tub cracked. They wanted to patch the crack. We had them replace the tub. They had to remove the shower replace tub, repair drywall and paint. —They covered half the garage...
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My house is in the Anthem Highlands area of Henderson. My house was built in 2005. I have owned several houses and understand that there is expected maintenance cost as homes age. The maintenance costs on this house are hemorrhaging my bank account. Furnace is giving...
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BEWARE PULTE IN SANTA FE, WINDOWS AND DOORS INOPERABLE, STUCCO CRACKING, FLOORS CRACKING, ROOF LEAKING, AC NOT CHARGED, WARRANTY DEPARTMENT INCOMPETENT, BACK YARD FLOODS. MY WIFE AND I SAVED TO PURCHASE OUR DREAM HOME, THIS HAS BEEN A NIGHTMARE HANDS DOWN. STARTED WITH...
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Building in FL, Solterra Resort. This project has been behind the time line since the purchase agreement has been signed. They were very prompt at getting my down payment with a 120-150 day time line on building completion. Currently sitting at 217 days and house is...
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Avoid buying a home from Pulte/Del Webb. The quality is poor and customer service is a joke. Even if you talk to the regional customer service manager Michael Haverty, you will not be satisfied. My house is 2 years old and I still have not had a 1 year warranty walk...
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