Not resolved
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Value for money

This was going to be our first home, we walked into the model house they had on site and loved it. So we decided to sign the contract with them.

they told us the house would look just like the model house and some things are included. Next week we went in into the office to pick on the renovations. They calculated it and gave us the set price, we agree because it sounds reseasonable. And then the next week they added another 10,000 because they said we didn't add the cabinet/gradient into the list.

Then they told us that our house won't have a sun room because we don't have enough land. Fine it won't look like the model house that's fine. And then they said our living room will be pushed in four feet because if we wanted the bigger living room we must pay extra. You told us that the house will look like the model house.

If everything doesn't look like the model house then why is it call the model house? Now they won't return our money even though they were the ones who lied to us. We ask if the house we brought would be just like the model house you said yes.

Now you are telling us no? What a bunch of liars.

Product or Service Mentioned: Pulte Homes House Construction.

Reason of review: Not as described.

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