Alexandria, Virginia

I was asked to coordinate a remodel for a client who owns a Pulte home; in a VA neighborhood of Pulte homes!

I was shocked: all the tile was installed directly on the plywood sub-floor rather than using Durock or Hardy board; the "industry standard." Curious; the owner and I decided to poll the neighborhood: all of the responses have been the same: cracked, chipped tile - tile to sub-floor; no intermediate material!

Siding problems too! One owner was told if he remained "quiet," it would be repaired in its' entirety.

Owner's biggest investment = their house.

How dare Pulte!

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