I put $5,000 earnest money down on a Pulte home in Peoria, AZ after the sales person pressured me that lots were going fast. I sent the $5,000 without signing a contract first.
After almost four months of back and forth with Pulte Mortgage, they declined my loan and kept my earnest money. And they said since I couldn't come up with alternative financing, I was in default on the contract. Such a dishonest company.
Save yourself a lot of grief and heartache and go with another builder. As a side note, I applied with a different mortgage company and got approved in two days time and purchased and closed on an existing home within 5 weeks.
Reason of review: Poor customer service.
Monetary Loss: $5000.
Preferred solution: Full refund.
Pulte Homes Cons: Loan process.