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Contact Pulte Homes Customer Service

Pulte Homes Phone Numbers and Emails

Toll-Free Number:

  • (800) 664-2889
Call customer service
Send Message

Customer Service:

  • (404) 978-6400

General Info:

  • (800) 488-9673

Investors/ Franchasing:

  • (800) 733-5001
    Transfer Agent
  • (404) 978-6434

Media:

  • (404) 978-6414

Pulte Homes Emails:

Complaints/ Feedback
Customer Service
Is this your business?

How to Contact Pulte Homes?

Most Popular Number:

(800) 664-2889
Total calls: 147 Issue resolved: 1 Last call: Jun 9, 2025
author avatar
PissedConsumer Reporter

Pulte Homes customer service phone number is 800 664 2889. This is the telephone number of the customer care department which you can use to turn to the representatives for assistance and support. For the event of problems, use the support number 404 978 6400. To get general information about the conditions of membership, loyalty program, prices or other details, use the Pulte Homes phone number 800 488 9673. The Transfer Agent operates line 800 733 5001. The media connected questions you can ask through the line 404 978 6414.

Pulte Homes email is emailresponse@pulte.com. This mailing box is operated by the customer care department. To send the complaint or claim, turn to the mailing box compliance@pultegroup.com.
Due to the company specialization on selling real property, you can turn to the representatives with the written request using the email box. This Pulte Homes contact way allows the recipient to receive the information related to the types of building, description of offers and their locations.

Pulte Homes address is 3350 Peachtree Rd NE, Atlanta, Georgia 30326 United States. The location of the corporate office serves to manage the activity of the firm. Clients can turn to the Pulte Homes headquarters location as mailing to send the official letters and correspondence.

Pulte Homes website offers clients to track their online search. You can click the icon Find a Home at the left top side of the page. The section provides you with the ability to select the location of the house and other characteristics. Clients can create an account on the official platform to receive notifications and review the updates of the services. At the bottom of the site, you can find the links to the online social media of the company. The Contact Us section provides the ability to fill in the online table with the request and send it for the support team's consideration.

Pulte Homes Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Pulte Homes Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    70% phone 30% email
  • The best phone number to call Pulte Homes is 8006642889. 53% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.

  • People call Pulte Homes mainly because of product/ service, request for information and return/ replace.

View full overview ›
PissedConsumer Club

Contact Information

Pulte Homes Website:

Pulte Homes Help Center:

Corporate Office Address:

PulteGroup, Inc
3350 Peachtree Rd NE,
Atlanta, Georgia 30326
United States

Pulte Homes Customer Service Reviews

1.5 / 5
Poor
Dwayne H Lql
Poor Experience
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

If I had to do it again, I would not pick Pulte Homes to build my home. We've had a poor experience since we signed a sales contract.

Our home was not built to the specifications we selected. We had to submit repair requests several times and have to follow up several times to get a response. And even when we do get a response, our repairs are not addressed. Even though we were told it would take 3 months at most to get a driveway and sod, it has been almost 6 months and we still don't have a driveway or a yard.

They built our house faster than giving us a driveway and yard. My wife and I tried to email several customer service managers to address our concerns, and not at one time did we ever receive a response back.

Shayley Dno
They never answered my calls
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1.0

Wind blows off my roof and makes a damage so I called Pulte homes customer service but they never answer and never call back

Avon Mzv
2nd call called on Tuesday no call back
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1.0

Have a issue with upstairs bathroom which we dont use need to flush toilet once a week so it doesnt dry out sent pictures to customer care here in Vegas and gentleman said as a curtesy care he would replace. The toilet was put in damaged we did not damage he said we have 30 days from closing date which was 9/26/24 I believe this is terrible customer service and the gentleman should be aware that you have a year warranty for damages due to damage product during build

How Good is Pulte Homes's Customer Service?

Glada M
Glada M
Feels Disappointed | Feb 22, 2025

Do not return call or text. Was miss represented by agent, gave promotion to client, now refusing to honor contract. Made at least 25 calls no response from anyone. Called Ryan (CEO) office several times.

Read full quote
Paulina Ywq
Paulina Ywq
Feels Disappointed | Apr 04, 2023

Horrible home builder, non responsive, untrained sub- contractors , really the whole co. Should be out of business,they have so many pending lawsuits in many states , don’t understand how they are allowed to stay in business

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Summary of Pulte Homes Customer Service Calls

381 TOTAL
CALLS
00:37 AVG CALL
DURATION
1% ISSUE
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Pulte Homes?

Product/ Service Question:

  • “I purchase a home in the Milford, Mi Kensington Ridge community. My slider door had no screen on it. I have contacted my builder 4 times and he has set up 3 appointments for somebody to install screen. All other homes in community have screens.”
  • “Technical Question”
  • “Faulty AC unit”

Request for Information Question:

  • “Speak with someone about becoming a vendor for preparing the home site with building pad, drainage, driveways and Landscaping including Sod”
  • “Contact Hannah”
  • “Need to speak with someone regarding Pulte not fulfilling their obligations”

Return/ Replace Question:

  • “Cabinet replacement”
  • “My wife and I are trying to find French Interior doors that measure approx 34 inches to replace two of her existinf doors. Do you know where I can find then? PLEASE HELP.”
  • “Help to replaced damaged flooring”

Staff Question:

  • “Customer service”
  • “Poor customer service. Need to contact VP sales for Powell Ohio. Trying to find a homes at Reserves at Carpenter Mills for an year but on one is helping. The team is not transparent and delaying the home buying opportunity”
  • “Unresolved service problem”

Website/ Application Question:

  • “Vent installed incorrectly”
  • “Cannot get into web site to check job application”
  • “Sprinkler line was cut accidentally cut. Neighbor is building a fence and our sprinkler line is on their property. The sprinkler line was installed when our house was built in 2006. We want the sprinkler line repaired and moved back onto our property”

Employment Question:

  • “Seeking job”
  • “Accident on job”

Account Question:

  • “Verify depth for tension cable in house”
  • “Water blocked in line to refrigerator”

Other Question:

  • “Paint color for interior doors”
  • “Lost sale of home”
  • “Risk management”

Compare Pulte Homes Customer Service To

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