Contact Pulte Homes Customer Service
Pulte Homes Phone Numbers and Emails
Toll-Free Number:
-
(800) 664-2889
Customer Service:
-
(404) 978-6400
General Info:
-
(800) 488-9673
Investors/ Franchasing:
-
(800) 733-5001Transfer Agent
Pulte Homes Emails:
How to Contact Pulte Homes?
Most Popular Number:
| Total calls: 147 | Issue resolved: 1 | Last call: Jun 9, 2025 |
Pulte Homes Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Pulte Homes Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Pulte Homes is 8006642889. 53% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
People call Pulte Homes mainly because of product/ service, request for information and return/ replace.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Pulte Homes Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Pulte Homes is 8006642889. 53% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
People call Pulte Homes mainly because of product/ service, request for information and return/ replace.
1% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Pulte Homes is emailresponse@pulte.com. 57% of customers use this email address to address their issues and concerns.
Contact Information
Pulte Homes Website:
Pulte Homes Help Center:
Corporate Office Address:
Pulte Homes Customer Service Reviews
If I had to do it again, I would not pick Pulte Homes to build my home. We've had a poor experience since we signed a sales contract.
Our home was not built to the specifications we selected. We had to submit repair requests several times and have to follow up several times to get a response. And even when we do get a response, our repairs are not addressed. Even though we were told it would take 3 months at most to get a driveway and sod, it has been almost 6 months and we still don't have a driveway or a yard.
They built our house faster than giving us a driveway and yard. My wife and I tried to email several customer service managers to address our concerns, and not at one time did we ever receive a response back.
Wind blows off my roof and makes a damage so I called Pulte homes customer service but they never answer and never call back
Have a issue with upstairs bathroom which we dont use need to flush toilet once a week so it doesnt dry out sent pictures to customer care here in Vegas and gentleman said as a curtesy care he would replace. The toilet was put in damaged we did not damage he said we have 30 days from closing date which was 9/26/24 I believe this is terrible customer service and the gentleman should be aware that you have a year warranty for damages due to damage product during build
How Good is Pulte Homes's Customer Service?
Summary of Pulte Homes Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Pulte Homes?
Product/ Service Question:
- “I purchase a home in the Milford, Mi Kensington Ridge community. My slider door had no screen on it. I have contacted my builder 4 times and he has set up 3 appointments for somebody to install screen. All other homes in community have screens.”
- “Technical Question”
- “Faulty AC unit”
Request for Information Question:
- “Speak with someone about becoming a vendor for preparing the home site with building pad, drainage, driveways and Landscaping including Sod”
- “Contact Hannah”
- “Need to speak with someone regarding Pulte not fulfilling their obligations”
Return/ Replace Question:
- “Cabinet replacement”
- “My wife and I are trying to find French Interior doors that measure approx 34 inches to replace two of her existinf doors. Do you know where I can find then? PLEASE HELP.”
- “Help to replaced damaged flooring”
Staff Question:
- “Customer service”
- “Poor customer service. Need to contact VP sales for Powell Ohio. Trying to find a homes at Reserves at Carpenter Mills for an year but on one is helping. The team is not transparent and delaying the home buying opportunity”
- “Unresolved service problem”
Website/ Application Question:
- “Vent installed incorrectly”
- “Cannot get into web site to check job application”
- “Sprinkler line was cut accidentally cut. Neighbor is building a fence and our sprinkler line is on their property. The sprinkler line was installed when our house was built in 2006. We want the sprinkler line repaired and moved back onto our property”
Employment Question:
- “Seeking job”
- “Accident on job”
Account Question:
- “Verify depth for tension cable in house”
- “Water blocked in line to refrigerator”
Other Question:
- “Paint color for interior doors”
- “Lost sale of home”
- “Risk management”
Compare Pulte Homes Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
