One of our room has a pungent odor and so we had a mold inspection done. Lo and behold, there are cracks around where the slab meets the wall.
Contacted Pulte, Charles came out to look at the cracks and said that the 2 years warranty has expired, and they can't do anything. What a *** response. This is a new construction and we're at our 4th year. Who in the right of mind would pull the carpet up to see what's happening at the slab?
What is worse is that this is clearly a concealed defect.
The paint of the two concrete are different and a pad has been placed beneath the carpet to cover the unevenness. The worst part is that there is a 4" deep void between the slab and the wall. We are at a loss as to how we should proceed with this.
Pulte has really done a abysmal job and are refusing to resolve it. Disappointing.