Fishers, Indiana
Not resolved

I purchased my condo in June of 2013, the prior owner disclosed no issues with the heat pump.I have had nothing but problems with the heating and air; after six months of troubleshooting with three service companies, I contacted Pulte; they sent out a fourth service company and that company as well found multiple leaks in the line set, in the garage wall.

It is obvious to everyone but Pulte that the damage most likely occurred during the construction phase. Pulte is claiming the warranty expired after two years and there is nothing they can do, even though, during conversations, they stated that if the line set was continuous (it is), they could potentially assist.

Along with the leaks in the line set, there are also nails that never hit the studs.I have completed lots of research and I am continually finding that you should NEVER have to recharge your system unless there is a leak.

Review about: Air Conditioning Line Set.

Review #522394 is a subjective opinion of a user.

Reason of Review / Monetary Loss Not specified / $4700
Preferred solution Not specified

Had an Experience with Pulte Homes?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Gainesville, Georgia, United States #938921

2 year warranty is plenty of time to notice a leak in the HVAC from construction. My impression is that the previous owners either didn't service it reguarly or they put a nail through it hanging something on the wall.


I Had a new Ac/heater unit installed few years back with no regard for the copper line in harm’s way .My cooper line was hit by the floor guy no fault of his spent hundreds of dollars tracking down the issue .When installing units such as these many factors must be considered one is placing the line not to close to the floor and any place where damage can come from. Going with the cheapest bid can be the most expensive choice you make. Your last comment is true with all AC units’ cars /houses unless the thing is ancient then can many issues leaking.

You May Also Like

Pulte Homes Design Consultant Review from Tucson, Arizona Pulte Homes "My husband and myself are currently having a home built by Pulte in the community of Anthem in Florence AZ. The builders are great, but be careful when you get..." Read more Pulte Homes - Water softener  plumbing Pulte Homes "We are in the process of building a new home In Ocala, FL at Stone Creek. The home is being built by Pulte Homes. We paid extra to have the..." Read more Pulte Homes defective roof Pulte Homes "These photos show the shoddy roof construction at my former Pulte-built house at Sun City Hilton Head, SC. When the roofers doing the repair arrived, one said "another valley" as he..." Read more Pulte Homes - Concealed defect; 4" deep cracks in slabs covered up. Pulte Homes "One of our room has a pungent odor and so we had a mold inspection done. Lo and behold, there are cracks around where the slab meets the wall. Contacted..." Read more I've made multiple purchases at DHGate, and do not plan to stop anytime soon! Dhgate "To date I have made just shy of 20 different orders, from a number of different vendors on a wide range of products. Each and every item has been described..." Read more Factory Outlet Store - The Company Promises Delivery Time Quicker Than FEDEX  Guarantees Factory Outlet Store "I ordered 2 headsets and USB wired conference speaker. The company website shows free shipping 2-5 business days which was adequate for my situation. Then they send the items SMART..." Read more Quality Screen Company - Broken after two weeks Quality Screen Company "Since I am unable to successfully solve the problem through contacting your customer service department via email, I’d thought it would be able to get an answer this way as..." Read more Musicians Friend - Don't buy a use item from them Musicians Friend "This was suppose to be a slightly use guitar with pic marks...i live in Canada so I have to pay a additional 67$ to get the guitar from the Canadian..." Read more